Common Questions

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Everything you need to know about our process, pricing, and how we help businesses grow in the digital landscape.

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Frequently Asked Questions

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What is Online Growth Hub?

Online Growth Hub is a professional IT solutions and digital services company based in Ballia, Uttar Pradesh. Established in 2012, we specialize in website development, digital marketing, SEO, and branding services for businesses of all sizes.

How can I contact support?

You can reach our support team via email at info@onlinegrowthhub.in or call/WhatsApp us at +91 9032666855. We are available Mon-Sat, 9 AM to 6 PM IST.

Do you provide support for digital products?

Yes, we provide comprehensive support for all our premium themes, templates, and scripts. This includes installation help and bug fixes. Customization is charged separately.

How do I download my purchased files?

After payment confirmation, you will receive an instant download link via email. You can also access your downloads from your user dashboard at any time.

What is your refund policy?

Due to the digital nature of our products, all sales are final once the file has been downloaded. If you face technical issues, our support team is happy to assist you.

How much does a website cost?

Website costs vary based on requirements. A basic business website is affordable, while e-commerce or custom platforms cost more. Contact us for a tailored quote.

How long does it take to build a website?

A standard business website typically takes 7-14 days. Complex projects like e-commerce stores may take 3-4 weeks depending on the features required.

How long does SEO take to show results?

SEO is a long-term process. Generally, you can expect to see significant improvements in rankings and organic traffic within 3 to 6 months of consistent optimization.

Do you build websites for NGOs?

Yes, we specialize in NGO website development. We include features like donation payment gateways, volunteer registration forms, and event management systems at affordable rates.

Can you integrate payment gateways?

Yes, we integrate secure payment gateways like Razorpay, PhonePe, Paytm, and Stripe into your e-commerce website for smooth and safe transactions.

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